Hôtels et resorts de luxe

The pros: We were treated fairly by the hotel staff and the hotel manager was very nice on letting us leave earlier than we booked, even reimbursing the remaining 2 days we had booked. Good service here, no doubt. The Cons: 1st things 1st, this hotel simply shouldn't be listed on a website branded i'castelli, whose marketing positioning is "luxury hotels, charming and boutique hotels". This is a resort like club medyish type of hotel, with live loud music, umbrella drinks and large families with children. Overall this is a big, "loud", buzzling hotel, not complying with the "luxury" mor the "charming and boutique". It is not the hotel's fault here, because customers who do enjoy this type of scenario/hotel/resort, should probably go to this hotel, with a good view of the taormina bay. The main target miss here goes to icastelli and not to the hotel itself. The staff was ok and in fact the girl at the reception desk was extremely nice and helpful. Final note: kudos to icastelli's reservation call center operator, Marco Orlando, extremely helpful and resourceful. He resolved our changing of hotel with expertise and suggested hotels more in line with the positioning "boutique and charming". Thanks also to the hotel manager at Capo dei Greci, who allowed us to change our booking without losing our money.

Chut...c est le paradis... un site exceptionnel. Un accueil et un service au delà de toutes nos espérances accueil trilingue. Antonella

Fantastisch stay at your hotel!!! Beautifull hotel and lovely personel! We Will come back :-)

Wir verbrachten einen wunderschönen Urlaub in Sizilien und im Castello di San Marco. Die Lage mit Blick auf den Etna und Taormina, einfach herrlich, der riesige Garten, Park mit Palmen, Oliven, Zitronenbäumen und das sehr grosszügige Pool.....einfach herrlich. Die Zimmer sind eher einfach gehalten (im Extra Zimmer für unsere Kinder gab es nur Zustellbetten) aber sehr sauber. Das Essen ist auch sehr gut. Es ist ruhig und erholsam aber auch den Kindern (5, 14) hat es sehr gut gefallen. jedenfalls sehr zu empfehlen :)