Hôtels et resorts de luxe

Hotel avec un accueil très mauvais, certainement pas digne des 4 étoiles. Les lits n'etaient pas préparés comme demandé (nous avons du nous meme faire le troisieme lit), le personnel pas aimable, la piscine très bruillante et avec une eau pas propre

Ho già visto che altri lo hanno fatto notare....un Hotel di questo livello non puo' chiedere 6 euro/ora per la connessione internet....dovrebbe essere un servizio incluso nel prezzo. Estremamente gradita la gentilezza del personale.

Great rooms: unique, very comfortable, especially the bed. Nice pool. Authentic setting with panoramic views of the Alcantara valley. A place to return to!

I had visited the Raya in 2010. When we arrived we were upgraded which was very nice. Overall I feel the Hotel Raya is over trading on its reputation. The staff are excellent but the quality of the food and the environmental policies of the Raya are not good. For example the breakfast yogurt is in a plastic pot ( like you would buy in a supermarket) and the jams in little jars. Too much packaging. Also our towels were changed everyday. Not necessary if you want to save water. The quality to value is not correct. We spent 3 weeks in 10 different Hotels and the Raya was certainly not high on our lists and if we were returning to Panarea we would book an alternative.