Hôtels et resorts de luxe

We were delighted with our stay in your hotel and the quality of the welcome we received. Your staff were very helpful and allowed us to retrieve our rental car which was stuck on the median of the road in Punta Maddalena due to the heavy rain. Due to Hurricane Apollo we extended our stay by 2 days in your hotel. Unfortunately the Villa Carlotta where we were to stay in Taormina refused to make a commercial gesture and charged us for the nights of 29 and 30 October. We are going to make use of our insurance and would need a certificate from you for the case of force majeure that we suffered and the impossibility where we were to go to Taormina because of the floods and the immobilization of our vehicle. Thank you in advance for your help. Olivier Carlander

Non si può considerare un hotel a 4 stelle sia per la colazione molto scarsa sia per la stanza tripla in cui il terzo letto consisteva in una poltrona-letto scomodissima ubicata fra l'altro nel sottoscala del soppalco. Inaccettabile!!

Attention ne commercialiser pas les chambres coté vue sur "la maison en consctruction "comme etant des chambres avec vue sur mer!

Bonjour, très bel établissement avec une situation exceptionnelle; nous avons passé un excellent séjour; le moins le jeudi 7 juin nous avons commencé à être envahi par des personnes qui venaient pour un congrès, et le vendredi les espaces, bar, plage, restaurant de plage, étaient réservé à ce congrès…… sans tenir compte de la gène que cela nous procurait.. Bien cordialement. Mr Huet.