Hôtels et resorts de luxe

We couldn't reach the room service for 20minutes to order our lunch!!! I called a first time and the concierge answered me. Then I called again and the reception answered..... Never saw this in any other 5 star hotel in the world! Then came the Tuna salad : a few green lettuce leaves and tuna threw in a huge glass bowl - it really looked ridiculous for 24 euro.... I even took a picture of it!!!! At least arrange it in a nice way, with cherry tomatoes in a nice plate... But you cannot serve this like that for 24 euro! This was really surprising when we know your main restaurant just earned a second Michelin star..... The room was ok but really needed renovation. The guy who parks the car was very very nice. I hope this comment will help you improving a few things. Regards

Thank you so much for a wonderful stay in december 2019. The village is charming and the accommodation with its beautiful garden is outstanding. Thank you for the loving hospitality that was shown to us. Have a wonderful New Year! Kind regards Stefan & Catharina from SWEDEN

El hotel es muy bonito, especialmente si te toca las habitaciones de la parte antigua. La cama no es especialmente comida y eso que yo duermo en casi cualquier cama. El baño no me gusto nada, un poco viejuno. Paramos en este hotel porque nos venia de paso para ir a San Vito Lo Capo desde Trapani. Esta bien si necesitas parar en esa zona. Pero creo q necesita una renovación. El baño de la habitación de al lado daba justo a nuestra cama y oíamos todo, todo!

Das Preis/Leistungsverhältnis stimmt in keiner Weise.Unsere Suite war viel zu teuer. Die Einrichtung ist geschmacklos und heruntergekommen. Das Schild zur Anfahrt war hinter dichtem Gebüsch versteckt. Das Personal gab sich Mühe.