Hôtels et resorts de luxe

Hotel pas la hauteur du standing qu'il souhaite se donner

Rooms too small with very poor ventilation. The restaurant was excellent. We had a very good dinner.

i want to make a quick report for you. first of all they lost our case in airport. we had to spent 2 ours in the big quie. your staff helped us to find our case after be kicked. door to toilet was'nt closed. staff promised to fix it but have not done anything. restorant in the hotel is only one, expensive and not very good.we had to eat in Siracusa or in fish restorant Ostrica park which was perfect. bricks on the road are broken in many places and nobody fix it. road to Siracusa was broken for 4 days and nobody fix it. the beach was dirty. the last day climat system wss broken. staff refused to change our room and give us 55 euro compensation for hot and wet night. i thing for 5 star hotel it is too much. i hope my report will help you in future. Best regards Igor

Le personnel manque de disponibilité et d'amabilité