Hôtels et resorts de luxe

Magnifique hôtel rénové avec beaucoup de goût, piscine superbe, vue sur l'Etna… Nous avons passé un excellent séjour, proche de Taormina mais sans la foule de touristes. Peut-être un petit manque de service, notamment le soir où le restaurant et le bar sont fermés… très bon rapport qualité/prix.

Tutto perfetto, dall'ottima ospitalità e cortesia del personale alla cucina. Da consigliare per una vacanza romantica e rilassante.

The pros: We were treated fairly by the hotel staff and the hotel manager was very nice on letting us leave earlier than we booked, even reimbursing the remaining 2 days we had booked. Good service here, no doubt. The Cons: 1st things 1st, this hotel simply shouldn't be listed on a website branded i'castelli, whose marketing positioning is "luxury hotels, charming and boutique hotels". This is a resort like club medyish type of hotel, with live loud music, umbrella drinks and large families with children. Overall this is a big, "loud", buzzling hotel, not complying with the "luxury" mor the "charming and boutique". It is not the hotel's fault here, because customers who do enjoy this type of scenario/hotel/resort, should probably go to this hotel, with a good view of the taormina bay. The main target miss here goes to icastelli and not to the hotel itself. The staff was ok and in fact the girl at the reception desk was extremely nice and helpful. Final note: kudos to icastelli's reservation call center operator, Marco Orlando, extremely helpful and resourceful. He resolved our changing of hotel with expertise and suggested hotels more in line with the positioning "boutique and charming". Thanks also to the hotel manager at Capo dei Greci, who allowed us to change our booking without losing our money.

My husband and I, together with two teenage children arrived at the beautiful Borgo del Carato and were impressed with the stunning accommodation and facilities. We stayed in an apartment and loved the breakfast poolside, the pool was absolutely wonderful, such a relaxing and enjoyable time. On one evening they were hosting a wedding reception poolside and we, together with other guests enjoyed a 3 course meal in the courtyard with beautiful wine and food. We loved going to visit Noto and Ortygia, such an easy drive. It had an element of a 'Tuscany' feel, wonderful location, facilities, host and so relaxing and enjoyable. Would highly recommend it, definitely need your own transport. Loved it! Brett & Susie (Perth, Western Australia)