Luxury hotels and resorts

Il luogo dove sorge la struttura è bello e silenzioso. La camera ed il bagno molto puliti e confortevoli. Gli spazi interni comuni poco curati nella pulizia. Il personale addetto al servizio della prima colazione poco professionale,poco attento,e poco presente. Il nostro espresso è arrivato dopo la terza richiesta e il nostro desiderio di avere apparecchiato un tavolo che non fosse colpito dal sole non è mai stato esaudito!

We stayed in room 201 which had a badly damaged wardrobe and was unusable, the damage was repeatedly pointed out to staff but no repairs were carried out and we were not offered an alternative room, the breakfast compared to what was offered in 2016 is nowhere nearly as nice or generous, on arrival we were informed that we were booked into a four person room when it was clearly stated on our confirmation form we had booked 2 rooms. We were grossly overcharged for drinks at the bar and if it wasn't for the intervention of your receptionist Valentina, who is an exceptional employee, the matter may have taken longer to resolve. Valentina and the girl who works at breakfast are brilliant and by far the best employees you have in the hotel.

Tutto perfetto. Unico neo: i pochi passi che separano l'appartamento da Taormina sono da percorrere in uno stradone/un curvone senza marciapiede. Inoltre non sappiamo se sia usuale dover portare la spazzatura "a passeggio" prima di poterla buttare. Sarebbe preferibile istallare un cassonetto all'uscita degli appartamenti. Ospitalità eccezionale. Concetto e vista magnifici. Pulizia esemplare. DA RACCOMANDARE! Un grazie infinito.

A very nice stay - everyone was friendly - the breakfast was great. We had our evening meal one night at the hotel - it was good but I would suggest more choices on the menu if you wish to compete with the local restaurants. We would come again and would recommend the hotel to our friends - Road and Fran Landymore