Luxury hotels and resorts

A gorgeous location but a disappointing restaurant and far too many parties at the premises disturbing our stay. Reception staf not welcoming. Beds for the kids deplorable quality. Great housekeeping staff and a clean resort. Good functioning airco.

The hotel picture gallery on the website does not do it justice. This is a jewel of a place to stay. Perfectly tranquil and with acres of space for guests who want to get away from it all. The service is excellent. The food from the organic gardens superb and the pool one of the best I have ever had the pleasure to use. I would only make a couple of observations that I hope will be of value. Firstly, don't cut corners on toiletries. This is a mistake and there are wonderful Sicilian brands that produce high quality shampoo etc (e.g. Ortigia) that you should partner with. If you have Aesop in the toilets don't re-fill them with something else - your guests will know (I'm a big fan of Aesop and know exactly whether this is the real thing or not). Please don't miss the details when the rest of the hotel is so exemplary. Second, leave water in the rooms for guests and make sure guests around the pool know the water available at the bar (or better still bring it round to those sitting by the pool). A small thing but will go a long way. Lastly, the hotel is covered in fresh flowers and herbs. You create beautiful little collections of these on the tables in the dining area. Do this in the rooms too. It's details like this (and the toiletries) that will leave your guests with a lasting impression beyond the beauty of the rooms and hotel itself. Having said all that, it was a wonderful stay - the breakfast was incredible and I'd like to thank you all for such wonderful hospitality.

Wunderschönes Hotel mit herrlichem Blick auf das Tempeltal. Ein märchenhafter Garten lädt zum Ausruhen ein. Die Zimmer sind, wie überhaupt das gesamte Anwesen äußerst geschmackvoll gestaltet, die Küche bietet großartiges Essen. Wir freuen uns auf den nächsten Besuch.

The room was very nice and clean. It is hard to find places like that in Sicily. The staff was friendly but no one spoke English. We didn't find the pool or the afternoon drinks and appitizers like the web site said. Overall, we were happy with our choice but wish that we knew a little more about what the hotel offered.