Luxury hotels and resorts

room for breaffast too small

i want to make a quick report for you. first of all they lost our case in airport. we had to spent 2 ours in the big quie. your staff helped us to find our case after be kicked. door to toilet was'nt closed. staff promised to fix it but have not done anything. restorant in the hotel is only one, expensive and not very good.we had to eat in Siracusa or in fish restorant Ostrica park which was perfect. bricks on the road are broken in many places and nobody fix it. road to Siracusa was broken for 4 days and nobody fix it. the beach was dirty. the last day climat system wss broken. staff refused to change our room and give us 55 euro compensation for hot and wet night. i thing for 5 star hotel it is too much. i hope my report will help you in future. Best regards Igor

Monaci is a magical property, set in the foothills of Mt Etna and looking towards the sea. The views are extraordinary, the ambiance is restful and tranquil, with lower temperatures than at sea level and cooling breezes. It is a perfect spot to decompress and unplug from the workaday world. Our hosts Guido and Federica are charming and their vision is reflected in every aspect of the estate from the rooms to the dining areas, the pool area, the vineyards and orchards, the food and drink, and on site activities. The staff is universally friendly and helpful, with great team spirit. Be prepared for the occasional lapse in efficiency - this not a type A to the max establishment. We loved our stay and will certainly return.

ottima posizione, buon confort cucina scadente