Hoteles y resorts de lujo

we had a comfortable stay . The restaurant was excellent , the team very friendly . Not so good was , that the area was not "ready for the saison" . The pool was still dirty from the winter . I missed a space in the whole area to sit an relax or to work (especially on a cloudy day) .

The hotel picture gallery on the website does not do it justice. This is a jewel of a place to stay. Perfectly tranquil and with acres of space for guests who want to get away from it all. The service is excellent. The food from the organic gardens superb and the pool one of the best I have ever had the pleasure to use. I would only make a couple of observations that I hope will be of value. Firstly, don't cut corners on toiletries. This is a mistake and there are wonderful Sicilian brands that produce high quality shampoo etc (e.g. Ortigia) that you should partner with. If you have Aesop in the toilets don't re-fill them with something else - your guests will know (I'm a big fan of Aesop and know exactly whether this is the real thing or not). Please don't miss the details when the rest of the hotel is so exemplary. Second, leave water in the rooms for guests and make sure guests around the pool know the water available at the bar (or better still bring it round to those sitting by the pool). A small thing but will go a long way. Lastly, the hotel is covered in fresh flowers and herbs. You create beautiful little collections of these on the tables in the dining area. Do this in the rooms too. It's details like this (and the toiletries) that will leave your guests with a lasting impression beyond the beauty of the rooms and hotel itself. Having said all that, it was a wonderful stay - the breakfast was incredible and I'd like to thank you all for such wonderful hospitality.

exceptional service and location! the panorama from the bar is stunning! thanks guys for suggest us this place

The room was beautiful with a great view! Excellent location within walking distance to funivia, Isola Bella and many restaurants. Service was wonderful. Turn down service and extensive breakfast were perks. Truly a delight! I would definitely recommend this to others and it would be my first choice when we return.