Hoteles y resorts de lujo

Although we had a shaky start (a wedding took over the hotel as the weather was inclement) the staff were charming and tried their utmost to make amends. Subsequently relocated to lovely room (several levels upgraded) and a complimentary dinner. Fantastic resort, beautiful gardens, stunning location. Better than staying in Ortigia itself in our opinion. Staff couldn’t do more to help us - v friendly, polite and ultra efficient. Food excellent. Just a marvellous time all in all!

Loved the views and the apartment, didn't get to the pool as it was several floors and a LOT of steps down, which, when you are struggling with arthritis and a bad heart are not good. I would include in your advertising that the apartments are not suitable for anyone with a disability (purely because of all the steps) Fortunately we were in the top apartment but as we travelled as a party of 17, my husband and I found it difficult to share our holiday with the others. If you are fit, it's a beautiful place to stay. Thank you.

We thought the dinner at the restaurant was fabulous. Local fresh ingredients and fare. The food was excellent and well priced.

We stayed for 6 nights as a couple, and everything was very enjoyable: The Castello and surrounding parks get ten out of ten for charm and atmosphere, the pool is quite large for a hotel pool, the nearby beach is pebbles, but the private hotel beach (on operation from mid-june, just opened on our last days, which was a little sad) with umbrellas and desk chairs is quite nice. The "Italian" breakfast offers a wide variety of sweets, fruits, and all you might want except for cooked choices (which was very fine by us), and the service at reception, in the restaurant and the bar was always very friendly and efficient ( in our experience not always the common case in Italy) - overall a very well kept place, thanks to the Team for all your efforts. We intend to come back with the whole of the family next time!