Hoteles y resorts de lujo

very good customer services and full availibility of the staff. regarding the room : main door should more noise reducing, nespresso caps should be furnished more often, breakfast could be a bit more elaborated (some fresh fruits, fresh squeezed juices and meat/cheese). Otherwise very nice area, good service and architecture/design concept.

Wonderful!

Great experience. Wonderful, calm atmosphere. World class amenities. Excellent staff. My only criticism is breakfast ... not very good quality ingredients. I don't believe omelettes were freshly made, they seemed reheated. It's a common criticism for a lot of nice hotels for me. I think times have moved on and people expect better quality, local food from a luxurious establishment such as yours. I'm sure there are plenty of local producers who would be willing to be involved. Overall the impression was 'generic 3 star hotel buffet breakfast'. When I stay again (and I will!) even if breakfast is free, I will not bother going to the dining room to have any. It's not good enough really.

Monaci is a magical property, set in the foothills of Mt Etna and looking towards the sea. The views are extraordinary, the ambiance is restful and tranquil, with lower temperatures than at sea level and cooling breezes. It is a perfect spot to decompress and unplug from the workaday world. Our hosts Guido and Federica are charming and their vision is reflected in every aspect of the estate from the rooms to the dining areas, the pool area, the vineyards and orchards, the food and drink, and on site activities. The staff is universally friendly and helpful, with great team spirit. Be prepared for the occasional lapse in efficiency - this not a type A to the max establishment. We loved our stay and will certainly return.