Alberghi e Resort di lusso

non mi è stato fatto presente di dover prenotare il giorno prima il giornale..di conseguenza mi sono trovato sprovvisto. il personale delle pulizie è entrato in camera senza accertarsi che fossi uscito; per il resto tutto positivo.

The hotel it self is a OK resort, but is located quite far from anything else than the neighboring industrial buildings and the trafficked road. The service of the staff was overall a very disappointing experience, with the exception of the day time staff. The evening shift in the hotel and in the restaurant was unfriendly, and showed little interest in servicing their guests. We sat for almost an hour in the restaurant before anyone addressed us at the table, before we left and took our dinner elsewhere. We stayed at several other hotels booked at icastelli.net on our vacation, and this was the only hotel we were unsatisfied.

This is a very beautiful, upmarket hotel - the room was well appointed and the staff very courteous.

un luogo di classe ed eleganza in un affascinante quartiere di palermo... l'accoglienza e' stata splendida e ci piacerebbe tornare!