Luxury hotels and resorts

i want to make a quick report for you. first of all they lost our case in airport. we had to spent 2 ours in the big quie. your staff helped us to find our case after be kicked. door to toilet was'nt closed. staff promised to fix it but have not done anything. restorant in the hotel is only one, expensive and not very good.we had to eat in Siracusa or in fish restorant Ostrica park which was perfect. bricks on the road are broken in many places and nobody fix it. road to Siracusa was broken for 4 days and nobody fix it. the beach was dirty. the last day climat system wss broken. staff refused to change our room and give us 55 euro compensation for hot and wet night. i thing for 5 star hotel it is too much. i hope my report will help you in future. Best regards Igor

un soggiorno veramente bello, grazie alla grande ospitalità e disponibilità dello staff del resort

Our stay at Luxury Residence Taormina was wonderful. The apartments we stayed in were very roomy, absolutely spotless, fantastically furnished, very peaceful with quite surroundings and absoltuley brilliant views. The location of the apartments is also the best with easy walking distance to shops, eateries and the historical centre of Taormina. The owner Mr Fabbiani was very helpful and always happy to assist us with any queries. I would certainally recommend staying at this complex any time.

We are very happy that we found your place on line. We enjoyed our stay there. Luigi and Mom were very courteous and friendly. The accomodations were wonderful and the food couldn't be better. We would stay there again if we ever return to your beautiful country.